though the official report is not out yet, it appears that everydns’s DNS service is under DDoS attack rendering their services useless for the time being. this is not the first time that these servers have been attacked and there is an outage in the service, but this is the first time that there’s been some kind of customer support.
what makes this particular DDoS attack of note is that everydns was recently acquired by dyn inc. the outage appeared to occur sometime around 7AM PST. no word from the folks of everydns (which really seems like it is really just @davidu) or dyn inc for hours about an update of what was going on.
because the outage crossed my threshold for acceptable downtime, i eventually moved my domains from everydns to my registrar’s free DNS service. this got me up and running and then i forgot about it.
what surprised me is that a few hours later (presumably after the appropriate people got wind of what was happening), there was a flood of twitter activity from everydns and DynInc.
@everydns announced that they are fighting a DDoS attack and what surprised me is that at the same time @cvonwallenstein (VP, product management of dyn inc.) started reaching out to individual users on twitter to help resolve their DNS issues. this, on a weekend during NFL playoffs where arizona is getting killed by new orleans.
it appears that @cvonwallenstein is single-handedly taking care of the twitter users who are reporting everydns outages by giving out free subscriptions of dyn.com’s paid custom DNS service. he took care of me and from the sound of other people’s tweets, he has been taking care of other people affected with the problem.
as far as i can tell, this is just one man trying to handle all the twitter chatter and trying to impress on the everydns users that dyn.com cares. the fact that someone is taking action is impressive and it shows (at least to me) that DynInc cares and wants me to be happy.
bravo, guys, you changed me from a skeptical everydns user to an impressed dyn user.